Our Courses
Sales Courses
Structured Sales
Our structured sales course is a one day course which is designed to teach the rules of sales calls and how to control the outcome, whether that’s face to face or via telephone.
This course is perfect for anyone in direct sales or telesales, but also for anyone who has a customer facing role.
Advanced Sales Skills
Our advanced sales skills is designed to take the teachings from the structured sale course, and elevate this for a more intuitive approach, looking at body language, behaviours in selling and the modern day approach.
Telesales Tuition
On the job telesales day covering (as an example) 5 people each with 1 half hour session on live calls to your customer base.
Networking and Presentation Courses
Networking and Presentation skills
This one day course looks at Networking events – how to work the room and how to follow up leads, as well as how to deliver a winning, confident presentation every time.
Customer Service
This one day course teaches the valuable skills required for any organisation – How to listen to your customers, handling complaints, avoiding arguments and how to communicate well with your prospective clients and deliver unrivalled customer service.
Leadership and Management
This course can be a one or two day course, depending on how much content you wish to cover. You can learn important skills such as how to motivate your team, your own management style, how your team likes to be managed, effective meetings and much more.
Appraisals
Gathering vital information from employees on how they feel about the Company and how they are treated can help managers with tackling the smaller problems before they become larger, more costly problems.
Key Account Management
This 2 day course, uses real time information and data against an existing key account. We help you to understand your company strengths and weaknesses, build a customer profile and review your strategy to delivering excellence for your key accounts.
Strategy Planning Day
The overall benefit of a business plan is control and focus, helping business owners work out what areas they need to focus on and what the distractions are. This course is open to any local business owners, or directors, who need to assess their current situation work out where they are going and how best to plan for the future.
Our business strategy planning course has a relaxed feel but remains focussed and structured so you leave with a solid three year, flexible business plan.